MiniMax H3 Privacy Policy and Data Protection Notice

Last updated / effective date: September 8, 2026

Introduction

Welcome to MiniMax H3, an AI Video Generator for creating videos with MiniMax H3-focused workflows. At MiniMax H3, your privacy is important to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using MiniMax H3:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use MiniMax H3, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access MiniMax H3, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Your Data Rights

You can request access to, correction of, or deletion of your personal data, or closure of your account, by emailing support@minimaxh3.tv from your registered email address with the subject Data Rights Request. Describe the request and the data concerned. If you no longer have access to that email address, contact us for identity verification. We may request only the information reasonably needed to verify your identity; never send your password or full payment card details.

• Access and copies: Sign in to Settings → Profile to view your account profile. Email us to request a copy of other personal data we hold about you, including relevant account, generation, and transaction records.
• Correction: You can update your name and avatar in your profile. Email us to correct other inaccurate or incomplete personal information.
• Deletion: Specify the personal data you want deleted. We will delete or anonymize data that we no longer need to retain, subject to applicable legal requirements.
• Account closure: Email us with an explicit request to close your account and delete its associated personal data. After verifying your identity, we will process closure, end account access, and arrange cancellation of any active subscription to prevent future renewals. Download any content you want to keep before closure; you will lose access to the account and its saved content. Closure does not automatically refund previous payments, which remain subject to our Refund Policy and applicable law.
• Other rights: Where applicable law provides, you may request restriction of processing or a machine-readable copy of your data, object to processing, and withdraw consent to processing based on consent. Withdrawal does not affect the lawfulness of earlier processing. You may also complain to your local data protection authority.

We will respond to and process your request within 30 calendar days of receipt, or sooner if applicable law requires. If further verification is needed or a legally permitted extension applies, we will explain the reason, any additional information needed, and the expected completion date within the initial response period.

Some records may need to be retained for tax, accounting, fraud prevention, or legal claims. Where a deletion or closure request cannot be fully fulfilled, we will explain the reason and the data that must be retained, restrict its use to those purposes, and retain it only for the necessary period. Residual backup copies remain protected and are removed through the backup retention cycle rather than necessarily at the same time as active records.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: MiniMax H3 Email: support@minimaxh3.tv

By using MiniMax H3, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!